Refunds

Cancelling

You can cancel a paid plan at any time from Billing in your dashboard. It keeps working until the end of the month you have paid for, and no more payments are taken. After that your account is on Free, which keeps one app: you choose which one stays on, and the others pause until you choose a plan again. Nothing is deleted.

Your first 14 days

UK law gives you 14 days to change your mind about a new subscription. If you ask within 14 days of your first payment for a plan, we refund that payment in full, without taking anything off for the days you used.

After 14 days

We do not refund part of a month. When you cancel, your plan stops at the end of the month you have paid for.

When something went wrong

• If you were charged by mistake, or twice, we refund the extra in full.
• If Uarpie did not work for you because of a fault on our side, tell us. Where the fault was ours, we refund you for the time it did not work.

Domains

A domain cannot be refunded once it is registered, because a registration cannot be undone. If we cannot register a domain you paid for, we refund the whole payment.

Use above your plan

We do not charge for use above your plan, so there is nothing to refund there.

How to ask

Write to support@uarpie.app from the email address you sign in with, and say which payment. Refunds go back to the card you paid with; your bank can take 5 to 10 working days to show them.